Frequently Asked Questions 100xuci for Malaysian Players

Withdrawals at 100xuci are typically processed within 5–30 minutes after the request is submitted. This includes internal review and processing by the payment provider. In most cases, funds arrive sooner than that estimate, especially for withdrawals via Touch 'n Go eWallet and DuitNow.

A "pending" status means your request is being reviewed by the 100xuci team. This commonly happens during peak hours or when your payment account details need to be verified. Make sure the account information in your profile settings is accurate and up to date. If the status has not changed after 30 minutes, please contact 24/7 live chat for an immediate check.

As a general rule, 100xuci encourages withdrawals to be made using the same payment method as your deposit — this is a standard security measure to prevent fraud. If you need to change your withdrawal method, contact our customer support team for further guidance. Available methods include Touch 'n Go eWallet, DuitNow, FPX, ShopeePay, USDT, BTC and ETH.

The minimum withdrawal amount at 100xuci is RM50 regardless of the payment method chosen. This requirement is set uniformly across all methods — including e-wallets, online banking and crypto — to ensure efficient processing of every transaction.

Yes. Bonus funds from 100xuci are subject to wagering requirements before they can be withdrawn. For example, the welcome bonus carries a wagering requirement of 15 times the bonus value. If you receive a bonus of RM200, you need to place bets totalling RM3,000 (RM200 × 15) before any winnings from that bonus are eligible for withdrawal. Your original deposit amount is not subject to these requirements.

100xuci accepts a variety of deposit methods popular in Malaysia: Touch 'n Go eWallet, DuitNow, FPX (online banking), ShopeePay, and cryptocurrencies namely USDT, BTC and ETH. All these methods are available directly through the 100xuci website without needing any additional third-party apps.

The minimum deposit at 100xuci is RM20 for all available payment methods. This uniform limit makes it easy for new players to get started without needing to prepare a large amount upfront.

Log in to your 100xuci account, go to the Deposit section, select the FPX (Online Banking) method, enter the amount you wish to deposit (minimum RM20), then choose your bank — such as Maybank, CIMB, Public Bank or others listed. You will be redirected to your bank's portal to confirm the payment. Deposits are usually credited instantly after bank confirmation.

Yes, 100xuci supports crypto deposits including USDT, BTC and ETH. Select the crypto method on the deposit page, copy the wallet address provided, then send from your crypto wallet. Make sure you use the correct blockchain network to avoid losing funds. The minimum deposit remains RM20 (equivalent crypto value at the time of the transaction).

100xuci does not charge any additional fees on your deposit. The amount you deposit is the amount that will be credited to your account balance. However, for crypto deposits, note that the blockchain network may charge separate gas fees — this is outside 100xuci's control and is handled entirely by the respective crypto network.

Yes, 100xuci offers live betting which lets you place bets while a match is in progress. Odds are updated in real time based on how the match unfolds. This is especially popular for EPL and Malaysia Super League matches as you can react to what is happening on the pitch.

100xuci provides betting options for badminton including international matches featuring Malaysian players. You can bet on match winners, set handicaps and various other markets. Check the Sports section on the website to see which badminton matches are currently available.

Mix parlay is a combination of several betting selections on a single ticket. All selections must win for you to receive a payout — but the multiplied odds mean the potential return is far greater than a single bet. At 100xuci, select your matches one by one, add them to the bet slip, then choose the "Parlay" type before confirming your stake.

Yes, both Malaysia Super League and EPL (English Premier League) are available in the 100xuci sportsbook section. Malaysia Super League local matches are a popular choice since Malaysian players are more familiar with the teams. Markets offered include Asian handicap, over/under, 1X2 result and more.

If a match is cancelled or postponed before it concludes within the defined period, related bets are generally voided and the stake is refunded in full to your account balance. For matches that are rescheduled to another date, 100xuci will settle bets based on the official result. Full terms can be found on the Terms & Conditions page.

Click the "Forgot Password?" link on the 100xuci login page. Enter your registered email or mobile number and follow the recovery instructions sent to you. If you do not receive the recovery email within a few minutes, check your spam folder or contact 24/7 customer support via live chat for immediate assistance.

No. Each player is only allowed to have one account at 100xuci. Registering multiple accounts is a violation of the terms of service and may result in all related accounts being suspended or terminated. If you have an issue with an existing account, please contact support for help rather than registering a new account.

There are several possible reasons: your account may have been temporarily locked after several failed login attempts, your browser cache may need to be cleared, or there may be an internet connection issue. Try clearing your browser cache and cookies, then try again. If the problem continues, contact the 100xuci support team via live chat and provide your username for further investigation.

Your username must be unique and cannot be changed after registration, so choose carefully. Your password should be strong enough — a combination of uppercase letters, lowercase letters, numbers and symbols is best practice. Avoid using easily guessed personal information such as your date of birth as a password. 100xuci recommends using a different password for each platform to keep your account secure.

Log in to your account, go to the Profile or Account Settings section, and update the required information. For changes to the mobile number or email linked to the account, additional verification may be required to ensure security. Contact 100xuci customer support if you need assistance throughout the process.